Everything You Need to Know

We recommend reaching out 2–4 weeks before your travel dates, though we can often accommodate last-minute requests. The earlier you contact us, the more options we can secure for you.

We are a private concierge service based in Cartagena de Indias. We plan, coordinate, and manage every detail of your experience — from hotel and dining reservations to private yacht charters, guided tours, airport transfers, and everything in between. You arrive; we handle the rest.

The historic walled city and primary tourist areas of Cartagena are very safe for international visitors. We also brief every guest personally on local context, neighborhoods, and any relevant considerations for their specific itinerary.

December through April is the dry season — ideal weather, vibrant atmosphere, and peak activity. May through November offers lower hotel rates, fewer crowds, and lush green landscapes. Short afternoon showers are common in those months but rarely disrupt plans. Each season has its own appeal; we can advise based on your priorities.

Yes. We regularly arrange experiences for groups of 2 to 30+ guests, including couples, families, friend groups, corporate retreats, and private celebrations. Group logistics are one of our specialties — we ensure every detail runs smoothly regardless of party size.

Our team operates fluently in Spanish and English. We can also arrange French and Portuguese-speaking guides on request, ensuring every guest feels at home from the moment they arrive.

Yes. We work with a curated selection of private vessels for half-day, full-day, and multi-day charters — including trips to the Rosario Islands, private snorkeling spots, and sunset cruises along the Caribbean coast. All charters are fully private; no shared boats.

Yes. We have established relationships with the finest boutique hotels, historic mansions, and private villas in Cartagena. We can recommend and book accommodations that match your style, preferences, and budget — and we can often secure preferred rates and added amenities.

Reach out via WhatsApp or our contact form with your travel dates and a brief description of what you have in mind. We respond within 24 hours, have a short conversation to understand your vision, and send you a personalized proposal. There is no obligation until you decide to move forward.

Our concierge fee varies by the scope and duration of your experience. All fees are communicated clearly in your personalized proposal — no hidden costs, no surprises. Many guests find that our relationships with local vendors result in overall savings that offset the fee entirely.