The Service
A luxury concierge in Cartagena is not a luxury — it is the difference between a trip that disappoints and one that defines a year.
CGLUX is a private concierge service based permanently in Cartagena de Indias. We work with a small number of clients at any one time — never at scale, never through templates. Every enquiry begins with a direct conversation, and every program is designed from scratch around the people traveling, the occasion they are marking, and the level of detail they require.
Cartagena rewards those who arrive prepared. Its most extraordinary restaurants do not take walk-ins. Its most beautiful colonial houses are not listed on any booking platform. The finest yacht captains operate by referral. The guides who make the difference between a generic tour and a genuine encounter are known by name to very few. Our role is to be the intermediary between the city as it appears to visitors and the city as it actually is — and to make that version of Cartagena available to you from the moment you arrive.
We work with couples celebrating milestones, families who need complexity managed invisibly, groups with high expectations and no tolerance for gaps, and solo travelers who want to move through a city with intention. In every case, the brief is the same: we take full responsibility for the experience, and you take full credit for choosing to come.
What We Handle
The full scope of your stay
01
Accommodation
Access to Cartagena’s finest boutique hotels, private villas, and heritage houses — including properties that never appear on standard booking platforms. We negotiate on your behalf and ensure your suite is ready before you arrive.
02
Private Transfers
Airport arrivals, inter-city movements, and daily transfers in vetted private vehicles. Drivers briefed on your schedule, fluent in your language, and never late. No shared transport, no waiting, no uncertainty.
03
Dining & Reservations
Priority access to Cartagena’s most sought-after restaurants — rooftop terraces, private courtyards, beachside tables — including venues that require local relationships to book. Dietary requirements noted, occasions acknowledged, menus curated in advance.
04
Yacht & Boat Charters
Private vessels for half-day or full-day excursions to the Rosario Islands, Barú, and the open Caribbean. Captains known personally, safety standards non-negotiable, catering arranged on board. Exclusively yours for the duration.
05
Private City Tours
Expert guides through the walled city, Getsemaní, and the historic courtyards of the old town — without the crowds, without the script, and with access to houses, galleries, and neighborhoods that standard tours never reach.
06
Special Occasions
Proposals, anniversaries, honeymoons, milestone birthdays, and private celebrations arranged with the care they deserve. Flowers, champagne, photographers, musicians, private venues — whatever the occasion calls for, sourced and confirmed in advance.
How It Works
Three steps, then nothing to think about
1
Tell us about your trip
Reach us via WhatsApp or email. Share your dates, your party, and whatever matters most to you about this trip. There is no form, no questionnaire. Just a conversation with a person who will handle your stay personally.
2
We design your program
We send you a detailed day-by-day proposal: accommodation options, activities, dining reservations, and transfers. You review, adjust, and approve. We confirm every element directly with each vendor, so nothing is speculative when you land.
3
Arrive and experience Cartagena
Your driver is at the airport. Your room is ready. Your first reservation is confirmed for this evening. We remain reachable throughout your stay — not to check in, but because things occasionally shift and we handle it before you notice.
The enquiry is private, the response is prompt, and the commitment is yours to make at your own pace.
Enquire Privately →